Privacy Policy

    Last updated 4 November 2020

    Smallsoft Pty Ltd (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the “Application”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

    We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.

    This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

    COLLECTION OF YOUR INFORMATION

    We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:

    Personal Data

    Demographic and other personally identifiable information (such as your name and phone number) that you voluntarily give to us when choosing to participate in various activities related to the Application, such as chat, posting messages in comment sections or in our forums, liking posts, sending feedback, and responding to surveys. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Application, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Application.

    Derivative Data

    Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including adding friends, joining groups, or replying to a post, as well as other interactions with the Application and other users via server.

    Financial Data

    We do not collect financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) used when you purchase, order, return, exchange, or request information about our services from the Application.

    Data from Social Networks

    We do not connect the Application to other social networking sites, therefore we do not collect any information of your account of other social networking sites.

    Geo-Location Information

    We do not request access or permission to and track location-based information from your mobile device, neither continuously nor while you are using the Application.

    Mobile Device Access

    We may request access or permission to certain features from your mobile device, including your mobile device’s photo, camera, microphone. If you wish to change our access or permissions, you may do so in your device’s settings.

    Mobile Device Data

    Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.

    Push Notifications

    We may request to send you push notifications regarding your account or the Application. We recommend you turn on the push notification to have a better user experience.

    Third-Party Data

    Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Application permission to access this information.

    USE OF YOUR INFORMATION

    Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to: 

    Assist law enforcement and respond to subpoena.

    Compile anonymous statistical data and analysis for use internally or with third parties.

    Create and manage your account.

    Increase the efficiency and operation of the Application.

    Monitor and analyze usage and trends to improve your experience with the Application.

    Notify you of updates to the Application.

    Offer new products, services, mobile applications, and/or recommendations to you.

    Request feedback and contact you about your use of the Application.

    Resolve disputes and troubleshoot problems.

    Respond to product and customer service requests.

    Solicit support for the Application.

    DISCLOSURE OF YOUR INFORMATION

    We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

    By Law or to Protect Rights

    If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

    Third-Party Service Providers

    We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.

    Marketing Communications

    With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

    Interactions with Other Users

    If you interact with other users of the Application, those users may see your name, profile photo, and descriptions of your activity, including chatting with other users in the Group Chatroom.

    Online Postings

    When you post comments, contributions or other content to the Applications in the Group Chatroom, your posts may be viewed by all users and may be publicly distributed outside the Application in perpetuity

    Third-Party Advertisers

    We may use third-party advertising companies to serve ads when you visit the Application. These companies may use information about your visits to the Application and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

    Affiliates

    We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

    Business Partners

    We may share your information with our business partners to offer you certain products, services or promotions.

    Sale or Bankruptcy

    If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

  We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

    THIRD-PARTY WEBSITES

    The Application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application.

    SECURITY OF YOUR INFORMATION

    We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.TEXT messages in Friend Chatroom are end to end encrypted. Only you and your friend are able to decrypt and read the messages in the type of TEXT, other types of message or messages in Group Chatroom are not end to end encrypted.

    POLICY FOR CHILDREN

    We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

    OPTIONS REGARDING YOUR INFORMATION

    Account Information

    You may at any time review or change the information in your account or terminate your account by:

    Logging into your account settings and updating your account

    Contacting us using the contact information provided below

    Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

    Smallsoft Pty Ltd

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