SmallClaw Privacy Policy
Effective date: 22 March 2026
Last updated: 28 April 2026
SmallClaw is provided by Smallsoft Pty Ltd (“Smallsoft”, “we”, “us”, or “our”). This Privacy Policy explains how SmallClaw handles information when you use the SmallClaw macOS app, related websites, support, purchases, updates, model integrations, and optional connected services.
SmallClaw is designed as a local-first macOS app. Settings, credentials, workflow data, and runtime records are stored locally on your Mac by default. When you configure an external LLM provider or connected service, relevant requests are sent to the provider or service you choose.
1. Information Smallsoft Does Not Collect by Default
Smallsoft does not automatically collect or centrally host your SmallClaw prompts, AI outputs, sessions, local files, skills, task history, project data, or runtime logs.
SmallClaw itself does not provide, host, operate, or resell an LLM or generative AI model service. You may optionally connect your own supported model provider credentials.
2. Information Stored Locally on Your Mac
SmallClaw may store app settings, credentials, workflow records, usage records, audit logs, permissions, automation settings, skills, and integration settings locally on your Mac.
Sensitive credentials such as API keys and channel tokens are stored using macOS security features such as Keychain.
Deleting the app may not automatically remove all local settings, credentials, or support files.
3. When Data May Leave Your Mac
Data may leave your Mac when you enable or use features that require external services, including:
- sending prompts, instructions, file excerpts, tool context, or outputs to a model provider you configure;
- using messaging or channel integrations;
- using browser automation, web access, webhooks, external APIs, or connected services;
- enabling Apple iCloud or Apple ID based sync features;
- making Mac App Store purchases, subscriptions, restores, or refunds through Apple;
- contacting Smallsoft for support.
When you configure a third-party provider, relevant data is sent according to the provider configuration you entered. The provider’s own privacy policy and terms apply.
4. LLM Providers and AI Processing
SmallClaw can send user instructions and related context to the LLM provider selected by the user.
Smallsoft does not receive your private LLM API keys when you enter them in the app. These keys are stored locally on your Mac.
If you choose to send sensitive, personal, confidential, regulated, or third-party data to an external LLM provider, you are responsible for ensuring that you have the right to do so and that the provider is appropriate for your use case.
AI outputs may be inaccurate, incomplete, or inappropriate. SmallClaw should not be used as the sole basis for legal, medical, financial, employment, safety, or other high-impact decisions.
5. Purchases and Subscriptions
For the Mac App Store version of SmallClaw, purchases, subscriptions, refunds, and restore purchases are handled by Apple.
Smallsoft does not receive your full payment card details from Apple. Apple may provide transaction, entitlement, subscription, or purchase status information necessary to operate App Store purchases.
For the Direct version, licence activation and payment-related services may be handled by Smallsoft or third-party payment and licensing providers.
6. Support and Website Information
If you contact Smallsoft for support, we may collect the information you choose to provide, such as your name, email address, support message, screenshots, diagnostic details, and purchase or entitlement information needed to resolve your request.
We use this information to respond to your request, investigate issues, improve the product, and maintain business records.
7. Permissions
SmallClaw may request macOS permissions depending on the features you use, such as file access, network access, calendar access, desktop automation, accessibility permissions, automation permissions, or user-selected folder access.
You control whether to grant these permissions in macOS System Settings and in SmallClaw’s own permission controls.
8. Tracking and Advertising
SmallClaw does not use app data to track you across apps or websites owned by other companies for advertising purposes.
SmallClaw does not include third-party advertising SDKs for behavioural advertising.
9. Data Retention
Local data remains on your Mac until you delete it, reset the app, remove relevant local files, or remove related credentials.
Support communications and business records may be retained for as long as reasonably necessary to provide support, comply with legal obligations, resolve disputes, and maintain records.
Third-party providers retain data according to their own policies.
10. Your Choices
You can choose whether to configure any LLM provider, choose which provider and model to use, remove or replace API keys, disable integrations and permissions, delete local app data where supported, and contact Smallsoft about privacy-related questions.
11. International Transfers
Smallsoft is based in Australia. Third-party services you choose to connect may process data in other countries.
If you configure external LLM providers, messaging platforms, Apple services, or other integrations, data may be transferred to and processed in countries where those services operate.
12. Children
SmallClaw is not directed to children. We do not knowingly collect personal information from children through SmallClaw.
13. Security
SmallClaw uses macOS security features to help protect sensitive credentials. However, no system is completely secure.
You are responsible for protecting your Mac account, disk encryption, backups, API keys, third-party accounts, and any data you choose to process through SmallClaw.
14. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we may provide notice through the Smallsoft website, the app, release notes, or other reasonable means.
15. Contact
For privacy questions, contact Smallsoft Pty Ltd through the official Smallsoft website.
Website: https://smallsoft.com.au
Privacy Policy URL: https://smallsoft.com.au/smallclaw/privacy